Community Guidelines
Last Updated: March 31, 2025
Our Community Mission
AUXMentis is committed to creating a safe, supportive, and inclusive environment where parents, caregivers, and families can share experiences, find resources, and support each other in their mental health journeys. These guidelines help ensure our community remains a positive space for everyone.
Treat all community members with kindness and understanding. Remember that everyone is on their own unique journey with mental health challenges.
Never share personal information about yourself or others. Respect confidentiality and maintain appropriate boundaries in all interactions.
Offer emotional support and share experiences, but never attempt to diagnose conditions or provide medical advice. Always encourage professional consultation.
Keep discussions constructive and helpful. Avoid arguments, personal attacks, or inflammatory language that could harm the supportive environment.
Detailed Community Standards
1. Respectful Communication
- Use inclusive and non-discriminatory language
- Avoid judgment or criticism of parenting choices or family situations
- Respect different perspectives and experiences
- Be patient with those who may be struggling or in crisis
2. Privacy and Confidentiality
- Do not share identifying information about yourself or your child
- Respect others' privacy and do not ask for personal details
- What is shared in our community should stay in our community
- Use general terms when describing situations or locations
3. No Medical Advice
Important: Community members should never provide medical advice, diagnose conditions, or recommend specific treatments. Always encourage consultation with qualified healthcare professionals.
- Share personal experiences, not medical recommendations
- Encourage professional consultation for all medical concerns
- Avoid recommending specific medications or dosages
- Do not discourage others from seeking professional help
4. Crisis Situations
If someone expresses thoughts of self-harm or harm to others, or appears to be in immediate danger:
- Encourage them to contact emergency services (911) immediately
- Provide crisis hotline numbers when appropriate
- Report the situation to our moderation team
- Do not attempt to handle crisis situations alone
Crisis Resources:
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text HOME to 741741
- National Child Abuse Hotline: 1-800-4-A-CHILD (1-800-422-4453)
5. Prohibited Content
The following content is not allowed in our community:
- Spam, promotional content, or commercial solicitation
- Hate speech, discrimination, or harassment
- Graphic descriptions of self-harm or violence
- Misinformation about mental health conditions or treatments
- Content that could trigger or harm vulnerable community members
- Political discussions unrelated to mental health advocacy
6. Reporting and Moderation
Our community is moderated to ensure a safe environment. If you encounter content that violates these guidelines:
- Report the content using our reporting tools
- Do not engage in public confrontation
- Trust our moderation team to handle the situation appropriately
- Contact us directly for urgent safety concerns
7. Consequences for Violations
Violations of these guidelines may result in:
- Warning and education about community standards
- Temporary suspension from community features
- Permanent removal from the community
- Reporting to appropriate authorities in cases of illegal activity
Creating a Supportive Environment
We encourage community members to:
- Welcome new members and help them feel included
- Share resources and helpful information
- Celebrate progress and milestones with others
- Offer emotional support during difficult times
- Practice active listening and empathy
Contact Us
If you have questions about these guidelines or need to report a concern, please contact us:
Community Team
Email: community@auxmentis.com